Privacy Policy & Terms | Tequila Jalisco Mexican Grill

Last updated: October 2026

Privacy Policy

This website, our online ordering, and our text message program are operated by MEX G NECK INC, doing business as Tequila Jalisco Mexican Grill ("we," "us," "our"), for online ordering, reservations, catering requests, our rewards program, and marketing sign-ups at our Shore Drive and Great Neck locations in Virginia Beach, VA.

Information we collect

When you place an order, make a reservation, submit a catering request, or sign up for our text/email list, we collect the information you provide: your name, phone number, email address, order or event details, and any special instructions.

Rewards program. When you check in for rewards on the tablet at the restaurant or by scanning the QR code at your table, we collect your mobile number, the date and location of each check-in, and your visit count. You can choose to add your first name and your birthday (month and day only — we never ask for the year).

Location (QR check-in only). When you check in from your own phone, your browser asks for permission to share your location. We use it once, at that moment, only to confirm you are at the restaurant. We do not store your location and we do not track you; we keep only how far from the restaurant the check-in was. If you would rather not share your location, you can check in on the rewards tablet at the restaurant, where one is available.

After your first QR check-in, your browser keeps a small identifier so your phone is recognized next time. You can remove it by tapping “Not you?” on the check-in page or by clearing your browser data.

How we use it

To prepare and fulfill your pickup order, reservation, or catering request
To verify your phone number and contact you about your order (order received, order accepted, item unavailable, or order not accepted)
To run our rewards program: count your visits, give you the rewards you earn, and prevent misuse
To send you rewards or promotional texts or emails about specials and promotions, only if you opted in

Sharing

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. We do not share, sell, rent, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We share other information only with the service providers that help us operate (such as our SMS and order-processing providers) as needed to deliver the services above.

Text messages

If you opt in to receive text messages from us, message frequency varies (for example, one-time verification codes, order updates, rewards messages, and occasional promotions). Message and data rates may apply.

Your choices

You can unsubscribe from text messages at any time by replying STOP, or from emails using the unsubscribe link in any promotional email. Contact either location by phone to ask us to delete your information or remove you from the rewards program.

Children

Our website and rewards program are not directed to children under 13, and we do not knowingly collect their information.

Terms of Service

Online orders are for pickup only and are paid in person (cash or card) when you arrive — no payment is collected online. Placing an order does not guarantee a specific pickup time; we'll confirm by phone, text, or email. Reservations and catering requests are confirmed directly by restaurant staff, not automatically.

Rewards Program Terms

Joining is free. You join by checking in with your mobile number on the rewards tablet at the restaurant or by scanning the QR code at your table. The program is offered at participating locations.
You must be 13 or older to join, and 18 or older to sign up for text messages. Text messages are optional and are not required to join or to earn rewards.
One check-in per member per day, made while you are at the restaurant as a guest. A QR check-in counts only if your phone confirms you are at the restaurant.
8 check-ins earn one free cheese, bean or guac dip.
Rewards and coupons are limited to one per member per visit, cannot be combined with other offers, have no cash value, cannot be transferred, expire on the date shown, and can be used only once.
We may remove check-ins that were not real visits. We may change or end the program or its rewards at any time; rewards already issued will be honored until the date shown on them.

SMS Messaging Terms

Text messages are sent by MEX G NECK INC, doing business as Tequila Jalisco Mexican Grill. By providing your phone number and opting in, you agree to receive text messages from Tequila Jalisco Mexican Grill (MEX G NECK INC) related to:

One-time phone verification codes when placing an online order, or the first time you check in for rewards from your own phone
Order status updates (order received, order accepted, item unavailable, order not accepted), only if you check the optional order-text box at checkout — otherwise we email them
Rewards messages (rewards you earned, offers, birthday and anniversary treats, “we miss you” reminders, and requests for a review) and promotional messages, if you tapped “Yes, text me” on our rewards tablet or QR check-in page
Promotional messages about specials and offers, if you opted in for marketing texts

Order-update texts and promotional texts are each optional: you'll only receive them if you check the matching unchecked box at checkout (or the SMS box on our newsletter signup). Rewards texts are optional too: checking in for rewards does not sign you up for texts, and you receive them only if you tap “Yes, text me.” Consent is not a condition of purchase. The one-time verification code is sent only when you request it, at checkout or when you check in from your phone.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe, or HELP for help. Carriers are not liable for any delayed or undelivered messages. See our Privacy Policy above for how we handle your information, and how customers opt in (with screenshots).

Questions? Call Shore Drive at (757) 481-2918 or Great Neck at (757) 904-0940.